LLM hosting and data processing for Medallia Generative AI Features, if included in subscription purchased by the Customer.; Hosts platform data.; Renders front-end html and reports.; Hosts platform data. Archives security logs for security incident monitoring and detection.; Data storage and processing.; Hosts platform data (Govcloud only).; Transcription for additional languages.; Data processing activities.; Hosts platform data: Telephone numbers, Callback requests, meta data sent with telephone calls.; Hosts platform data: Telephone numbers, Email addresses, Survey invitations, survey responses.; Sentiment analysis
Hosting for reporting application, software-based machine translation and facial blurring.; MXO operates its Services from Microsoft Azure. Data stored in Azure is held within MXO’s Azure subscriptions across multiple geographic regions.
