Salesforce (incl. Heroku, Slack)
slack.comThird parties Salesforce (incl. Heroku, Slack) discloses as processing data on its behalf.
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Subprocessors disclosed
| Akamai | Content delivery network |
| AWS | Cloud hosting and infrastructure |
| Azure | Cloud hosting and generative artificial intelligence |
| Bright Data | Web search results for generative artificial intelligence |
| Cloudflare | Content delivery network, DNS, WAF, and DDoS protection |
| Cognizant | Customer service |
| Conga | Invoice and quote PDF generation |
| Coveo | Search functionality |
| Deepgram | Speech-to-text services |
| ElevenLabs | Text-to-speech services |
| Fastly | Content delivery network |
| GCP | Cloud hosting, generative artificial intelligence, and customer support tools |
| Impressionwise | Email verification |
| InfluxData | Customer support monitoring for Anypoint |
| LiveKit | WebRTC and SIP for Agentforce Voice |
| MongoDB | Database for Informatica Intelligent Data Management Cloud |
| OpenAI | Generative artificial intelligence |
| Oracle | Public cloud for Informatica |
| Pendo | User analytics and product feedback |
| Projector.is | Customer support tools |
| Sinch (incl. Mailgun) | Email services |
| Sumo Logic | Log aggregation |
| Twilio (incl. Segment, SendGrid) | User analytics for MuleSoft services |
| WithSecure | Customer support tools |
| You.com | Web search results for generative artificial intelligence |