22
Subprocessors disclosed
| 4Auth Limited (True.id, IDLayr) | Processing of phone numbers for identity verification and authentication purposes. |
| Adaptive Mobile | Fraud prevention. |
| Aduna Global | Processing of phone numbers for identity verification and authentication purposes. |
| AWS | Cloud hosting, storage, infrastructure, and processing services. |
| Cantab Research Limited (Speechmatics) | Hosting of Conversation Analyzer Services. |
| Couchbase | Managed database services. |
| Datadog | System monitoring and log management. |
| GCP | Cloud hosting, processing, transcription, reporting, and business messaging services. |
| IPQualityScore (IPQS) | Fraud prevention by scanning URLs in the message body. |
| Mailchimp | Managed mail service for the purpose of sending mails. |
| Meta | Message processing, delivery, and business account management for Meta communication apps (e.g., WhatsApp, Facebook Messenger). |
| Nuance Communications | Voice transcription and text analysis for audio generation. |
| Nylas | Processes emails by acting as a unified API layer that connects to various email providers. |
| Ping Identity | Multi-Factor Authentication provider and login protection. |
| Pusher | Real-time communication capabilities for live chat. |
| Redis | Managed database services for storing data and for network queuing. |
| Sendinblue SAS (Brevo) | Processing of email addresses for authentication and notifications; API platform hosting. |
| Sinch (incl. Mailgun) | Delivery of transactional email notifications. |
| Softlayer Technologies | Public cloud hosting of the platform, including signal and media processing. |
| Twilio (incl. Segment, SendGrid) | WebRTC-based communication infrastructure for real-time voice and emergency calling. |
| Viber Media S.à r.l. | Message and Call Detail Record (CDR) processing and multi-factor authentication. |
| Zumigo | Processing of phone numbers for identity verification purposes. |