Pylon
usepylon.comCompanies that name Pylon as a vendor in their own published disclosures, and the purpose each one states.
35
Companies using it
8%
Of companies tracked
out of 421 in the dataset
| Ada | Technical support |
| Airtable | Customer support services |
| Alloy | Customer Support |
| Anyscale | Support Services Tooling |
| Assort Health | Customer Support services |
| Baseten | Customer Support |
| Cartesia | Pylon, a customer support platform, is used to manage and respond to user inquiries. It helps streamline support workflows and improve the customer experience. |
| ClickHouse | Customer support chat platform |
| Cognition (+Windsurf) | support contacts |
| Conveyor | Support Subprocessor: Will process the contents of your support requests |
| ElevenLabs | Customer support |
| fal | Email Support |
| Figma | Customer service and technical support |
| Fireworks AI | Customer support platform |
| HackerRank | Customer support ticketing intake for requests from users and candidates |
| Hex | Customer support |
| Incident.io | Customer Support |
| Knock | Customer support |
| LangChain | Customer Support Ticketing and Communication |
| Linear | Customer support |
| Merge | Pylon is a hosted service that enables its customers to track support issues across various other platforms, such as email, messaging, and in-app forms. |
| Metabase | Customer support. |
| Mixpanel | Pylon provides Mixpanel with customer account administration and support. Pylon receives limited access to customer names, emails, and basic customer support information about servicing customer accounts. Pylon does not process or gain access to Personal Information stored in or processed by Mixpanel as part of these services. |
| Mutiny | Customer support and ticketing |
| OpenAI | Customer support |