7
Subprocessors disclosed
| AWS | Hosting for Elastic Cloud (incl. AWS EMEA for EMEA); Elastic Managed LLM via Amazon Bedrock; hosting for support.elastic.co and Elastic Uploader Service; Swiftype backups |
| Azure | Hosting for Elastic Cloud |
| GCP | Hosting for Elastic Cloud; email correspondence with support via Gmail |
| IBM | Hosting for Swiftype / Site Search and Legacy App Search on Swiftype (IBM Cloud) |
| OpenRouter | Network gateway routing optional AI requests to external LLM provider(s) (Elastic Managed LLM) |
| Salesforce (incl. Heroku, Slack) | Customer support ticketing via Service Cloud |
| Tines | Enterprise workflow automation based on alerts from Elastic Products |