29
Subprocessors disclosed
| Anthropic | AI-assisted log analysis, support responses, and signup classification |
| AWS | Account management, backup storage, engineering support |
| CacheNetworks | Hosting provider |
| Customer.io | Newsletters and transactional email |
| DataPacket | Hosting provider |
| Depot | Customer software builds |
| Discord | Customer support communication |
| Discourse | Customer support communication |
| GCP | Productivity suite and cloud infrastructure |
| Help Scout | Customer support communication |
| Honeycomb | Tracing and observability |
| HubSpot | Customer relationship management |
| IPinfo | Signup IP geolocation and risk scoring |
| Latitude | Hosting provider |
| LaunchDarkly | Feature rollout management |
| Metronome | Billing |
| NetActuate | Hosting provider |
| OpenAI | Incident summary generation |
| PeopleDataLabs | Signup risk scoring |
| Plain | Customer support communication |
| RudderStack | Product analytics |
| Salesforce (incl. Heroku, Slack) | Customer support communication |
| Sentry | Error reporting |
| Sinch (incl. Mailgun) | Transactional email |
| Slab | Knowledge management |