15
Subprocessors disclosed
| Atlassian | Ticketing for technical support |
| AuroValor | First Line Technical Support |
| AWS | Hosting for: ● NPA Console ● Log Streaming ● CASB API ● SSPM ● SD-WAN Control Plane ● Risk Insights ● Backup Services ● Advanced Analytics |
| Azure | Hosting for: ● Optional LLM DLP Data classification module ● SD-WAN Management Plane |
| Gainsight | Customer success support |
| GCP | Hosting for: ● Pub/Sub Logs |
| Mailchimp | Mail Transfer Agent (MTA) for email alert/reports |
| Movate | First Line Technical Support |
| Okta | Authentication for customer administrators |
| Revyz | Backup and restoration of Netskope data hosted with Atlassian |
| Salesforce (incl. Heroku, Slack) | Ticketing for technical support |
| SearchUnify | Processing support case content to provide relevant knowledge to authorised support agents |
| Sentry | Processing crash dumps that are created in Netskope's infrastructure and services |
| Sumo Logic | Troubleshooting and log analysis |
| Twilio (incl. Segment, SendGrid) | Mail Transfer Agent (MTA) for email alert/reports |