Ping Identity

Third parties Ping Identity discloses as processing data on its behalf.

Subprocessors disclosed


Appfire	Salesforce-to-Jira integration.
Atlassian	Documentation and issue tracking.
AWS	Data center providing infrastructure-as-a-service, email notification services, Rekognition image verification, and push notification services.
Box	Storage and transfer of log files for customer support.
Cisco (incl. Splunk)	Operational logs and business analytics.
Cloudflare	Content delivery network and distributed DOS attack prevention services
Code42	Backup of customer support endpoints.
CrowdStrike	Incident response.
Data Zoo	Offering provides real-time identity verification by accessing authoritative data sources.
Datadog	SaaS monitoring and observability platform
Elastic	Visualization and analytics
GCP	Hosting, analytics, corporate email and documentation.
Glean	AI-powered enterprise search and knowledge retrieval capabilities for workforce productivity.
Google Chronicle	Security log and event management; security analytics.
IDLayr	Provides mobile-based identity verification using phone numbers as secure digital identities.
Mitek Systems	Document verification and image verification
MX Technologies	Authenticates account ownership through document-based verification
New Relic	Application performance management.
OpenAI	To provide generative artificial intelligence and natural language processing services to support technical troubleshooting and intelligent assistance.
OwnBackup	Cloud backup of Salesforce data.
Salesforce (incl. Heroku, Slack)	Service cloud that facilitates the customer support ticketing process.
Secret Double Octopus	Passwordless authentication
SupportLogic	Customer support case management
TransUnion	Verifying and processing biographic data and PII like address, name, SSN. Also verifying the identity associated with a payment card.
Trinsic	Enable global interoperability of digital identities.