21
Vendors named
| Ada | AI-powered chatbot platform to deliver automated customer support, manage customer interactions, and provide self-service options. |
| AWS | Provides cloud-based hosting, storage, and processing services |
| Azure | Artificial Intelligence analysis and insights |
| Cisco (+Splunk) | Analyzes telemetry data to increase product availability, performance and reliability. |
| Confluent | Stream processing, real-time data pipelines, and data integration at scale. |
| Courier | Provides Clari users with the ability to subscribe and receive notifications for various use cases (such as subscribing to field updates of specific opportunities of interest), with full notification configuration and management options. |
| Estuary | Data integration and change data management platform that is used to bring various internal systems data to a central data repository. |
| Fivetran (+Census, dbt Labs) | Data extraction and loading platform for Groove to transfer various data sources to a central repository. |
| Gainsight | Customer health scoring to forecast churn rates and customer communications |
| GCP | Cloud infrastructure, Data warehouse, Speech-to-text transcription provider, Artificial Intelligence analysis and insights |
| HubSpot | Data enrichment based on the contact email address; Clearbit provides further detailed information about the user (e.g. first name, last name, job title, location, etc.) |
| LaunchDarkly | Feature management for products |
| Mailchimp | Customer communications |
| Mixpanel | Provides usage metrics for Clari application |
| MongoDB | SaaS solution used only for cloud-based hosting and storage |
| okta.com | SSO/identity management |
| Pendo | Pendo in-app guides allow product teams to highlight new features, drive desired |
| PubNub | Real-time messaging bus service; Clari uses PubNub to securely synchronize signals in its infrastructure backend and for secure message exchange in Clari Connect |
| Salesforce (+Heroku, Slack) | Stores merchant contact information as well as other supporting information about the business relationship |
| Snowflake (+Observe) | Central repository for Groove to collate various dataset for analysis |
| Twilio (+Segment, SendGrid) | Enables SMS to customers in order to send link to download mobile app |