17
Vendors named
| Anthropic | LLM Hosting |
| Atlassian | Platform for support ticket escalation management |
| AWS | Hosting and storage systems provider, LLM Hosting |
| Azure | LLM Hosting |
| Cloudflare | Content delivery network provider |
| Dovetail | Research and user insights provider |
| Five9 | Customer call routing and management |
| GCP | Hosting and storage systems provider, LLM Hosting |
| Monday.com | Account management |
| OpenAI | LLM Hosting |
| Salesforce (+Heroku, Slack) | Platform and services for support ticket management |
| ShareFile | Tool for transferring large files needed for triage |
| Torq | Security alert automation services |
| Twilio (+Segment, SendGrid) | Email notification services |
| Zendesk | Platform and services for support ticket management |
| Zimperium | Hosting, storage systems, and services provider (Singularity Mobile) |
| Zoom | Video conference provider |