16
Subprocessors disclosed
| Aptara | Support services (e.g., account management support, 24/7 support, trainings, etc.). |
| AWS | Cloud services provider for the Workiva platform (e.g., data storage, language translation), web application firewall (WAF), DDoS protection, and content delivery network (CDN) services. |
| Azure | Record and transcribe customer meetings (Microsoft Teams). Optional AI model provider (Azure OpenAI). |
| Cloudflare | Web application firewall (WAF) and DDoS protection services for the Workiva platform. |
| Credly | Digital badge and certificate platform that issues, manages, and stores credentials. |
| Datadog | Gathers browser-based performance data to provide insights into performance, error rates, and telemetry. |
| Gainsight | Customer Relationship and Success Management; Customer Communications. |
| GCP | Record and transcribe customer meetings (Google Meets). Language translation and optional AI model provider. |
| Gong | Store customer meeting recordings and associated transcripts. |
| Salesforce (incl. Heroku, Slack) | Customer Relationship Management (CRM). |
| Skilljar | Learning Management System (LMS) that provides e-learning courses on the Workiva Learning Hub. |
| Snowflake (incl. Observe) | Data warehousing and analytics services. |
| TransPerfect Connect | Language interpretation services for support calls. |
| WalkMe | Digital adoption tool used to accelerate onboarding and drive adoption of the Workiva platform. |
| Zendesk | Support via Chat, Phone, Email, and the Support Center Ticket Portal; the Workiva Community. |
| Zoom | Record and transcribe customer meetings, and store the meeting recordings and associated transcripts. |