Zuora
16
Vendors
Vendors
| A | Zuora and Zephr use the Jira customer support/ticketing services platform when providing support to customers. Jira may be used to process certain customer-defined personal data in connection with such requests. |
| AWS | AWS provides secure cloud infrastructure for the storage and security of customer tenant (which includes personal data collected by customers while using Zuora and Zephr services). Data is transferred continuously. AWS Bedrock powers the Zuora AI Features, which may process personal data defined by the customer within AWS when enabled. |
| Azure | Zuora uses Microsoft's Power BI tools as part of Zuora Revenue Analytics to enable customers to create interactive visualizations and dashboards from their aggregated tenant data. Customers that use Zuora’s Secure Data Sharing feature and whose Snowflake Account is on Azure will also use Microsoft. Data is transferred continuously. |
| B | Boomi is an integration solution for Zuora's customers within the Zuora Billing Netsuite Connector, which provides seamless data exchange between Zuora and Netsuite. Boomi may process essential billing and financial information, such as customer names, addresses, payment details, and transaction history, as defined by the customer. Data is transferred on a schedule defined by the customer. |
| C | Zephyr uses the Cloudflare Content Delivery Network (“CDN”) to optimize content delivery. CDNs are commonly used systems of distributed services that expedite the transmission of content. The CDN processes data at the point-of-presence closest to the location from which the end user is accessing the customer’s service, regardless of the customer’s location. Data is transferred in connection with end user access and use. |
| GCP | Zuora uses Google Cloud Platform (GCP) to offer the Secure Data Sharing for Snowflake feature to customers whose Snowflake account is hosted on GCP in the same customer-defined location. Data is transferred continuously. |
| GGrowfin | Zuora uses Growfin to offer the Collections feature that processes invoice and customer contact details, invoice documents, payment and credit card details, as applicable. Data is transferred at periodic intervals. |
| L | LexisNexis ThreatMetrix provides the digital identity and risk intelligence that supports Zuora Fraud Protection, an add-on to Zuora Payments. ThreatMetrix evaluates event-level metadata and behavioral signals associated with payment and account activity to help assess fraud risk in real time. Data is shared on a per-event basis when fraud screening is triggered. |
| Q | If a Customer chooses to provide feedback to Zuora using the feedback drawer within the application, Qualtrics sends Zuora’s product team a record of the feedback, along with the user’s Zuora user ID, the email address on their Zuora user profile, and the application page where the feedback was submitted. Data is transferred only in connection with customer feedback submission. |
| RRedocly | Redocly hosts Zuora's Developer Center, providing an optional "Try It" console that enables customers to test APIs against their sandbox environments. Customers may use APIs to process personal information, including credit card or payment information. Any processing of personal data in this context is discretionary and as designed by the Customer. |
Change history
1 event- IndexedZ
Zuoraadded to VendorDb